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Wales Online
Wales Online
National
Joseph Connolly & Debra Hunter

Pensioner battles energy giant over unexplained bills of £1,500 following provider switch

A pensioner has been forced to fight an energy firm that told him he owes it nearly £1,000 a month after he left to join another provider.

Bryan Wolsey, 70, from Ticknall, in South Derbyshire, claims his time with German-owned E.ON had been a "nightmare from day one" since his original provider Igloo Energy went bust in September 2021 and became part of E.ON. He told Derbyshire Live he is prepared to take the energy giant to court, believing that it owes him hundreds of pounds.

Mr Wolsey says his account showed he had £544.86 credit when he provided E.ON with his final meter readings in February this year. But days later, he logged in to the website to find he had been charged more than £1,508 in two separate bills with no explanation.

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