A teacher and a few colleagues who reached the Thiruvananthapuram regional deputy director (RDD) office under the Directorate of Higher Secondary Education for service verification were appalled at the shoddy treatment they got there. “When a mismatch in a pin number during service verification was pointed out, I offered to correct it on the spot, but was refused. Similarly, my service book has been lying in the office for six months for an increment. I was told that it would take another year-and-a-half,” said the teacher.
Another higher secondary teacher says he had to submit bills twice for an increment arrears, but owing to the delay at the RDD office these had got cancelled. The office has few staff, and they tend to drag their feet. “They will make us run around even for a small matter. Lots of files are pending there. It is perhaps the worst education office in the State,” he says.
