Indian digital payments pioneer Paytm is expanding to a new business, jumping on the agentic AI bandwagon to accelerate a rebound in revenue growth.
The company will start selling artificial intelligence agents to enterprise customers, betting on rising demand for such bots that can automatically handle a variety of workloads and tasks with minimal supervision, people familiar with the matter said. That marks a major departure from its core business of handling digital payments for consumers and businesses, and offering a slate of related services like loans and investing.
