Pawnbroker firm H&T is to refund customers more than £2million after some people were sold loans they couldn’t afford.
A review found 9,800 loans to 8,000 customers between April 2014 and October 2019 should never have been issued by the lender.
This amounts to around 11.5% - more than one in ten - of the total loans made by H&T within that period.