A Glasgow carer who verbally and physically abused and threatened a vulnerable care home residents has been struck off the register.
Christine Marshall worked in the care service for 20 years prior to her removal and the incidents listed occurred over the course of four years, between 2018 and 2022.
In September 2018, while employed at Mount Pleasant House in Glasgow, Ms Marshall shouted at a resident "right that’s enough, I’m having none of this", "I’ve told you to get to sleep", "you’re a pain in the a**e", and "f***ing shut up".
READ MORE: Glasgow woman loses unborn child and has both legs amputated after being hit by Mercedes
She also threatened the same resident, saying “any more of this and I am getting you up and putting you in the lounge with the door shut so I don’t have to listen to you”.
Later, when employed as a Night Care Co-ordinator at Queens Quay House Residential Home in Clydebank in May 2022, Ms Marshall pushed a resident's legs into her bed, knowing the resident suffering from chronic leg pain.
She also shouted at the resident "get your f***ing feet into bed, get your f***ing head down, get to sleep, you’re doing my head in".
In a hearing conducted by the Scottish Social Services Council (SSSC), Ms Marshall was removed from the register, with the panel saying she "misused the power and authority" and described her actions as "a pattern of behaviour".
The report reads: "By verbally abusing and swearing at residents AA and BB, you misused the power and authority you had as they were completely dependent on you to meet their basic care needs. In particular you knew that BB suffered chronic pain in her legs and you were in the process of providing her with pain relief when you pushed her feet.
"Your behaviour towards BB caused her physical and emotional pain. By shouting and swearing at AA and BB, you also made it less likely that they would ask for help or pain relief in future, because they would be afraid that you would shout at them or in the case of BB, cause her physical pain by the way you responded.
"Your behaviour amounts to a clear failing in the fundamental tenet sand values of the profession in that it involves some of the most serious behaviour the SSSC can be asked to consider.
"In the case of BB, your conduct was aggravated by the vulnerability of BB and her propensity to suffer pain in her legs, which you would have known as the care coordinator with responsibility to administer pain relief. At the time of the incident, BB was experiencing a painful episode requiring medication, yet despite this, you pushed her feet up into her bed. The statements you made contained an element of threat."
The SSSC also condemned the lack of "insight, apology, regret or reflection" shown by Ms Marshall.
The report continued: "It is difficult to see how there could be remediation of your repeated behaviour. You showed a contempt for the safety, rights and dignity of AA and BB. There is a pattern of behaviour which raises concerns about your attitude and values. Further repetition of the behaviour would place vulnerable residents at risk of physical and emotional harm.
"This may also result in a reluctance on the part of vulnerable people using services to ask you for help or pain relief, for fear of an aggressive response from you. There is a need to protect people using services and the wider public from your conduct which is likely to be repeated, given what is known of your circumstances.Your lack of engagement with the SSSC increases the likelihood that your actions will be repeated as you have not shown any insight, apology, regret or reflection."
READ NEXT:
Burning body of murdered Glasgow man was dumped opposite children's play park and in view of houses
Glasgow nurse stole dangerous drugs from psychiatric hospital then tried to blame others
Bomb squad evacuates Glasgow street after teenager takes home 'artillery shell' he found in Nitshill
Renfrew killer who murdered girlfriend to stop wife finding out about affair in bid for freedom
