Lesley Copp was one of a group of pensioners who spent a long and miserable day at Manchester Airport on Sunday.
After a four-hour delay to their flight, they were moved from one gate to another before a chorus on text tones suddenly filled the departure hall.
Their flight to Kefalonia in Greece had been cancelled, meaning they were left to wait two hours for their luggage to be returned to them before trudging outside where promised coaches never materialised.
