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Wales Online
Wales Online
National
Elizabeth Thomas

Passengers complain of overcrowding on Great Western Railway services

Passengers have complained of overcrowding on some Great Western Railway services after services were reduced due to engineering work on the Severn Tunnel. Passengers on a 10.18am and 12.18pm service from Cardiff Central to London Paddington and on a 12.04pm service from London to Penzance said that some had to stand in the aisles due to lack of seats.

One passenger who was travelling on the 10.18am service from Cardiff Central Station to London Paddington told WalesOnline that "the trains were horrific this morning," adding that they "had to stand for three full hours to ensure we could even get to London."

In a tweet to Great Western Railway, the passenger said that they had booked their train tickets five months in advance but had to "stand in a packed train for a three hour journey."

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