Parking permit mix-up cost £110 and then £150 in fines

Three penalty charge notices were received when Cardiff cancelled residents’ permit. Photograph: David Gee 4/Alamy

My husband and I have annually auto-renewed our two council parking permits, one for each vehicle, for three years.

This April, as usual, our payment of £110 for both was debited, but a month later we were informed that the permits had been cancelled.