Tonight's BBC Panoroma investigates Britain's biggest GP network, the US owned Operose Health, which provides GP services to the NHS. It has 70 surgeries including five in Nottinghamshire, and more than half a million registered patients. Panorama reporter Jacqui Wakefield went undercover for the programme, which airs tonight at 8pm, and claims the investigation revealed not only a shortage of GPs but also some less qualified medical staff working without adequate supervision and a backlog of patient paperwork.
In tonight's programme (Mon June 13), a reporter spent time working as a receptionist at one of the Operose Health's 51 London surgerie. While the BBC does not name the practice or the staff, one of the GPs said they were eight doctors short and the practice manager said they hired less qualified medical staff called physician associates (PAs), because they were "cheaper" than GPs.
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