Up to 50 P&O Cruises passengers will not receive refunds after they were left stranded for hours in a cold terminal building without any food or drink.
Despite some customers having travelled on up to 20 P&O cruises, those interviewed by The Mirror have vowed never to book with the company again.
The holidaymakers were due to set sail to the Canary Islands from Southhampton on P&O's ship Aurora on April 1, 2022.
