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Mark A Gregory, Associate Professor, School of Engineering, RMIT University

Optus has revealed the cause of the major outage. Could it happen again?

Optus Internet

Around 4.05am on Wednesday November 8 2023, Optus suffered a nationwide network outage lasting well into the evening, more than 12 hours later.

Now, Optus has released some information on what happened, stating “we now know what the cause was and have taken steps to ensure it will not happen again”.

As a telecommunications expert, I believe we should have no confidence in this statement, because the poorly worded explanation leaves many questions unanswered.

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