Optus has repeatedly opposed a proposed change to privacy laws that would give customers the right to request their data be destroyed, with the telco arguing there were “significant hurdles” to implementing such a system and it would come at “significant cost”.
On Thursday, the company revealed it had suffered a massive cyber-attack in which the personal information of customers was stolen, including names, dates of birth, phone numbers, email addresses, addresses, and passport and driver’s licence numbers.