Until yesterday, you’d have been forgiven for thinking the outcome of the Coutts-Nigel Farage debacle was a lecture on customer service. City minister Andrew Griffith summoned our banks for a little chat, as if they were naughty school children who’d written swear words on the board.
They’ve done far worse, of course, prompting Dame Alison Rose to resign her position at NatWest after lying to the BBC and writing the driest apology letter in human history. The Government has had to announce reforms, designed to give customers “greater protections” and force banks to explain why they’re shutting us down now with three months’ notice. Though they’ll no longer be able to say “we’re debanking you because your opinions are vile”, I suspect they’ll find another way to say the same thing.
