The emotional and financial costs of the seven-hour air traffic control outage on Monday are rising by the minute. Every airline flying into and from Britain was affected in some way, causing untold stress for over half a million passengers, many of them families travelling together in the summer holidays.
More than 2,000 flights have been cancelled, honeymoons and holidays ruined, babies forced to sleep on airport floors and one of the busiest weeks of the year scarred by an IT meltdown at Nats, the full cause of which has not yet really been explained.
