Openreach Scotland has announced the appointment of its first female service delivery director.
Jenni Macfarlane is set to lead a field force of around 1,200 engineers in keeping the country connected across the firm’s broadband network.
She has also joined the Openreach Scotland board.
It comes as Fraser Rowberry, the company’s previous service delivery director, becomes the chief engineer for Scotland.
Rowberry is leading Openreach’s delivery of rural broadband to more than 200 towns and villages across Scotland, and is overseeing the company’s Reaching 100% (R100) contracts with the Scottish Government, which will bring fast broadband to some of the country’s most remote locations.
Macfarlane said: “I am extremely proud to be appointed as the director for service delivery in Scotland.
“It is such an exciting time to lead an industry-leading team through our ongoing transition to full fibre broadband.
“We have big ambitions that also come with big challenges and I am looking forward to guiding our Scottish team on this journey, continuing to deliver a world-class customer experience across the board.”
Rowberry said: “I look forward to getting stuck into my new role as chief engineer for Scotland.
“While I’m under no illusions about the scale of our ongoing delivery task, I also know it represents a huge opportunity to secure Scotland’s digital future.
“Better rural broadband brings myriad benefits to communities across the nation, and I’m constantly inspired by examples of our skilled engineers going above and beyond to deliver transformative full fibre in some of the hardest-to-reach locations imaginable.”
Katie Milligan, chairwoman of the Openreach Scotland board, added: “These new appointments strengthen our fantastic team who work tirelessly to keep people connected across Scotland, opening up new opportunities and ultimately building community wealth.
“Both Jenni and Fraser bring with them considerable experience and expertise as we continue our important work to roll out full fibre across the nation.”
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