A restaurant where staff are trained to insult customers has announced an opening date for its first Welsh restaurant. Karen's Diner, known for its "bad service," is set to open in Newport's Friars Walk Shopping Centre, having gained in popularity since first opening in Sydney, Australia in 2021.
The chain, which has the motto “great burgers and very rude service”, opened in early 2022 in Birmingham, Sheffield, and Manchester. It was announced in December that the diner had chosen Newport for its first ever Welsh site and last week revealed it was looking for staff at its new Welsh branch.
The restaurant, which originally went viral on TikTok for its rude staff whose job is to ensure no customer gets 'service with a smile', will be opening its doors in Newport on Friday, February 17.