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Fortune

Jenn Brice

OpenAI says it’s not using voice data or transcripts of calls to new 1-800-ChatGPT phone line for AI training

OpenAI Google United States Brad Schneider Kevin Weil Fortune Silicon Valley

(Credit: Dustin Chambers—Bloomberg/Getty Images)

OpenAI says it will not train its technology on the voices of consumers who use its new ChatGPT telephone service.

A company spokesperson told Fortune that OpenAI was not training on “calls, transcripts of calls, and WhatsApp messages” placed to 1-800-ChatGPT, a retro-style service unveiled on Wednesday that allows consumers to access the popular generative AI application by dialing the phone number and speaking to the chatbot through a phone call.

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