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TechRadar
TechRadar
Graham Barlow

OpenAI's ‘Trusted Contact’ feature for ChatGPT users in crisis is a sign AI is becoming something much more personal

Friends on a beach.

If there was ever evidence that people are forming deep emotional reliance on ChatGPT, OpenAI’s new Trusted Contact feature is probably it.

Speaking at Sequoia Capital’s AI Ascent event last May, OpenAI CEO Sam Altman said young people were using ChatGPT like an operating system for life — not just for productivity, but for major personal decisions.

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