On Wednesday, Palantir CEO Alex Karp came down heavily on the US AI industry led by OpenAI and Anthropic for using token-based pricing and having 'completely oversold irresponsibly' capabilities and benefits of their AI products. His searing outburst signals the latest rift between creators of foundational software, and firms integrating them to meet enterprise requirements. On the one hand, while the industry has found a way to package and bill AI, Karp's displeasure echoes corporate resentment over how companies are being charged - or overcharged.
When the body corporate complains, it's often about their compulsion to ride the current wave, and how it's hurting their P&L. When an AI insider states his view, as vehemently as Karp did, it makes the world wonder whether the creators of AI's foundational models have actually done enough in terms of optimising costs to benefit customers.
