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The Guardian - UK
The Guardian - UK
Business
Nadeem Badshah

Only 1,500 people compensated so far over prepayment meters, Ofgem says

Ofgem
Prepayment meter
Ofgem announced a market compliance review last year of customers who had a prepayment meter installed without their permission between 1 January 2022 and 31 January 2023. Photograph: Jill Mead/The Guardian

Only 1,500 people have been compensated by energy companies for the forced installation of prepayment meters over the past year, figures show.

The energy regulator, Ofgem, said that initial information from gas and electricity suppliers showed that 1,502 customers had received compensation totalling £342,450.

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