OneDrive user locked out of "30 years worth of photos and work" without any support — calls Microsoft a "Kafkaesque black hole"

OneDrive logo is displayed on a smartphone screen.

Remember when we used to give physical photo albums to guests as a source of entertainment? Well, the world has evolved, and people are seemingly becoming more reliant on their phones to capture "Kodak moments" with their friends and family.

With the option to save and store your fondest and most treasured moments in cloud services like Google Photos, iCloud, Dropbox, or Microsoft OneDrive, it seems like a foolproof way to preserve these memories for an entire lifetime (or so I thought).