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The Guardian - UK
The Guardian - UK
Business
Jillian Ambrose and Alex Lawson

Ofgem to call for vulnerable households register, with 1.7m to miss energy support

Closeup of the screen of a smart meter display in a kitchen
Ofgem is to meet leaders from consumer groups, charities, utilities and the government to discuss a universal priority services register. Photograph: George Clerk/Getty Images/iStockphoto

The energy regulator Ofgem will on Monday call for vulnerable households to be better protected through a new universal priority services register, as researchers warn that about 1.7m households in severe fuel poverty will miss out on extra help because they are not registered to receive certain benefits.

A report commissioned by the Child Poverty Action Group found that the UK government’s new plans to offer targeted help for the most vulnerable households would fail to reach those who were not registered for benefits, including 688,000 fuel-poor households with children.

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