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Wales Online
Wales Online
National
Neil Shaw

Ofgem brings in new rule to cut energy bills for millions of people

Energy regulator Ofgem has announced plans to crack down on the loyalty penalty that has plagued households across Britain for years.

The watchdog said suppliers will be required to offer all their existing customers the same deals that new customers can sign up to.

It is a temporary decision designed to end the practice of offering cut-price deals to new households that sign up to a supplier.

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