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Daily Mirror

Business

Ruby Flanagan

Ofgem announces tougher new rules affecting millions of energy customers

Ofgem Neil Kenward

Ofgem is to bring in tougher new rules to help protect prepayment meter energy customers.

Under the new proposals launched by the energy regulator today, the current voluntary rules for energy providers regarding prepayment meters will soon become "compulsory".

It comes after some energy suppliers, including British Gas, were caught breaking into the homes of people struggling to pay their bills to forcibly install a prepayment meter.

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