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The Independent UK
The Independent UK
Storm Newton

Officials warn against using AI chatbots when seeking mental health support

An NHS mental health director has issued a stark warning against relying on artificial intelligence (AI) for mental health support over the Christmas period, citing potential dangers and a lack of nuanced understanding.

Dr Adrian James, national medical director for mental health at NHS England, emphasised that while AI is a "fantastic resource when used appropriately," it "cannot be relied upon for everything and in some cases can be dangerous."

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