Ofcom investigating BT after disruption to 999 emergency call service

Police, ambulance and fire and rescue services across the UK asked people not to phone 999 for more than an hour on Sunday morning owing to a ‘technical fault’. Photograph: mediaphotos/Getty Images/iStockphoto

The communications watchdog has launched an investigation into BT after technical faults hit the 999 emergency call service on Sunday.

Ofcom said it would look into the incident to find out whether the telecoms company failed to comply with its regulatory duties. Police forces, ambulance services and fire and rescue services across the UK asked people not to phone 999 on Sunday morning due to a “technical fault”.