Three energy suppliers have been ordered to pay compensation to more than 100,000 customers after being rapped by regulator Ofgem.
E.On Next, Good Energy and Octopus Energy will pay a total of £8m after Ofgem accused them of "dragging their heels", by not paying fees that were due under rules put in place three years ago
The three firms have paid about £60 a customer affected by the missed payments, which are due if a supplier does not provide a final bill within six weeks of someone switching away. A further £1.7 million will be paid into Ofgem's 'voluntary redress fund', which supports charities to deliver energy-related projects, such as helping vulnerable energy consumers.
