A Nottinghamshire business owner says she is still owed £5,000 for an apartment she reserved but which has not yet been built. Geraldine Murphy, 53, who lives in Sutton-in-Ashfield, first put down a reservation fee in November 2021 for an off-plan apartment in Newcastle.
Off-plan is when a property is purchased or reserved before it is built, with only the plans available for inspection. Mrs Murphy's reservation fee was for an apartment in a development at Strawberry Place in Newcastle, near Newcastle United's home at St James' Park.
Mrs Murphy, who runs a holiday lets business, said she expected to exchange in early 2022 but that this timeline kept slipping. She said: "We were expecting progress very early last year but nothing seemed to be happening and I was eventually advised by the company I had been working with to request a refund.
