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Nottingham Post
Nottingham Post
National
Jack Thurlow

Nottinghamshire mum says Smyths Toys rejected son who tried to pay with change

A mother was left 'disgusted' over claims she and her son were told they couldn't pay with change at a toy store. Emily White, 26, said the issue arose when she tried to pay for a toy airplane and a tea set from Smyths Toys Superstores, at the Portland Retail Park in Mansfield, on behalf of her two-year-old son on November 24.

But when she tried to pay with change, which the boy had saved up, she said she was told she needed to pay by card or go to the nearest cash machine. She claims staff at the store told her and her mother, who was also present, that there was a limit of £10 for people trying to use coins to buy items. This, according to Emily, was the store's policy.

Emily, who lives in Sutton-in-Ashfield, explained she'd taken her son to spend money he'd saved in a money tin. She said she'd separated the money beforehand "so it wasn't just small change".

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