A Nottinghamshire care provider says it is "very concerned" by an inspection report which has ended up with its facility being placed into special measures. The Care Quality Commission has given an overall rating of 'inadequate' to Woodvale, based on Wollaton Vale, a housing scheme providing personal care to people living in their own flats and bungalows.
Inspectors visiting in April found that some residents felt as though they were annoying staff and that people were not always protected from the risk of abuse. Other incidents included plans not being updated for a person who was at risk of falls.
The facility, which is the responsibility of Metropolitan Thames Valley Housing (MTVH), has therefore been placed into special measures. This means that the service will be kept under review and inspectors will return within six months to check for improvements.
