A holidaymaker claims she could not fly with TUI because her passport was due to expire in nine months time. Despite checking in online and filling in her passport details without any red flags, Dene Jeffery was given the devastating news she could not take the flight due to her passport's expiry in November 2023.
Husband, disabled Frederick Jeffery, said the airline told him it could face a £5,000 fine if the passport raised a problem when they landed in Greece, and it was down to "Brexit Rules". But the flabberglasted couple, from Bilborough, were determined to fly to Greece to celebrate their 25th wedding anniversary.
And there came the dramatic twist in the tale - once the Passport Office confirmed in a frantic phone call from the couple Dene could not fly - the couple say they were subsequently able to fly with Jet2 instead.
