FAQs
Is Norton antivirus good?
Yes, Norton Antivirus is widely considered one of the best security software programs on the market. It was rated a top product by AV-TEST in 2024 and has a AAA rating from SE Labs. Cyber News also rated it the best value antivirus of 2025.
Meanwhile, our very own Amber Bouman here at Tom's Guide rated Norton 360 Deluxe the best overall antivirus of 2025.
Is Norton free?
with the service, it'll roll over toNorton offers customers a 30-day free trial to test out the service before they're committed to their chosen spending plan. If you're a new sign-up, you can make the most of these first 30 days free, and if you're happy about the service, it'll just roll over onto your chosen plan once the 30 days are up.
What kind of plans does Norton offer?
Norton offers a few different plans to customers. AntiVirus Plus is the brand's virus, malware and hacking protection for one device, which includes a password manager; 360 Standard pairs this with Norton's own VPN to help your browse privately online; 360 Deluxe adds more on by upgrading your cloud backup from 10GB to 50GB, your device allowance to 5 devices, and adds on parental control and dark web monitoring; and 360 Advanced adds more on again, upgrading device allowance to 10 devices, your cloud storage to 200GB, and additional features such as social media monitoring, identity services, and credit reports, scoring & alerts.
How much does Norton cost?
Norton plans start from £19.99 per year for your first year depending on which plan you choose. The more advanced plans, which include more features, are generally more expensive, with prices climbing to as much as £149.99 per year. Note that prices tend to rise after your first year, so keep an eye out for how much you'll be due to pay once you've used your first year introductory rate.
What is the Norton return policy?
If you decide you're unhappy with your Norton plan after you've purchased it, you have 60 days for annual plans, or 14 days for monthly plans, to request a refund under the brand's money-back guarantee. So long as you do so before the 14 or 60 days are up, you'll be eligible for a full refund of the price you paid.
How do I contact Norton?
Norton has a dedicated support website that customers can use to get support online. You'll need to choose from a number of prompts to tell them your issue, and then be directed to relevant support services, including online articles and live chat features.
Norton Saving Tips
All-in-one plans: Norton offers a wide range of services, and many of its plans bundle these together. If you're interested in multiple services, it is usually more cost-effective to choose a bundle that includes both rather than paying for them separately. The more advanced your plan is and the more services it includes, the more you'll save compared to paying for each service separately.
First-time sign-up discounts: When you sign up for a new plan, Norton typically offers an introductory rate, such as up to 60% off your first year. For example, Norton 360 Standard is priced at £69.99 per year, but the first year of a new plan only costs £24.99. Keep an eye out for better first-year prices to save money on new subscriptions.
Longer plans: Norton also tends to offer bigger discounts on longer plans, making it a better value for money when you sign up for longer. New sign-ups can usually get 2 years for the price of one (or just over this total). Sometimes offers are even more generous - for example. Norton 360 Advanced is usually billed at £149.99 per year, but you can purchase a 2-year plan for just £75.99.
Make the most of a free trial: Customers can take advantage of a 30-day free trial on their plans, allowing them to use the full features of the service to test it before they're charged for their first bill. If, during your free trial, you decide it's not for you, you can cancel before the 30 days are up to avoid being charged.
Try Norton Genie: the brand's AI-powered scam detector app, available for free on Google Play and the App Store. There is also an online version you can use through your web browser. If you want to get the most out of the services Norton offers, give it a try as a cost-free complement to your chosen plan.
How to use Norton promo codes
- Look through our list of available Norton promo codes and click "Get Code" next to one you'd like to use.
- Your unique code will be revealed in a new tab. Copy it to your clipboard for later.
- Head back to your old tab to browse the Norton website and look for plans you'd like to purchase.
- When you've selected the plans you need, click your shopping basket to go to checkout.
- Look for the field marked "Promo code" and enter your code here. Some deals are automatically added to your order.
- Click "Apply" to amend your order total to reflect your savings.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
