A Charlotte, North Carolina woman has filed a federal lawsuit against Walmart, alleging she was wrongfully detained and publicly humiliated after a self-checkout machine stopped working while she was scanning a $5.01 bottle of salad dressing. Brianna Jones told The Charlotte Observer that the incident took place at the Walmart on Wilkinson Boulevard. She said she filed her complaint in U.S. District Court in Charlotte, paying the $407 filing fee herself.
Jones said she had spent $129 on groceries for her family and a disabled, elderly neighbor when the scanner suddenly quit as she tried to scan a bottle of Hidden Valley Original Ranch dressing. She said she asked a nearby security guard to fix the machine using his badge, as she still had items left to purchase.