A couple’s summer trip just got off to an incredibly rocky start. The traveler, Kenna, took to TikTok and Instagram to document a grueling wait and subsequent cancellation when they were on their way to Switzerland. What was supposed to be a straightforward American Airlines red-eye flight from North Carolina to London, which was their connection to Geneva, quickly devolved into a situation where they were stuck in limbo, allegedly with little information.
Kenna captured the progression of the ordeal in a video where she bluntly stated, “@americanair you did not have to do us like this.” The video began with her happily telling her viewers, “I’m gonna take you guys along with me” as she went on her flights to Switzerland. However, the tone shifted dramatically once they boarded. She claimed, “We just boarded our plane, and we have a 45-minute delay because of lightning. We’re gonna be here for a while.
