In 2023, Cognizant researchers made a prediction that, by their own admission, made people think they’d lost their minds: by 2032, 90% of jobs would be affected by generative AI, with roughly 10% facing transformational change.
“Everyone thought we were crazy,” said Ollie O’Donoghue, the firm’s head of research, speaking at Fortune’s COO Summit in Scottsdale, Arizona. But turns out, they weren’t crazy enough.
