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Politics
James D Metzger, Senior Lecturer in Law & Justice, UNSW Sydney

Nobody reads T&C's – but the High Court’s Ruby Princess decision shows consumer law may protect us anyway

How many times have you booked travel - like a cruise or a tour - and simply clicked that you’ve read and agreed to the terms and conditions for your trip without actually reading them?

What if something went wrong on your trip and it turned out the terms you didn’t read prevented you from suing in certain courts?

This was just one problem faced by some of the passengers on the now infamous Ruby Princess cruise ship, which was supposed to be making a pleasant trip from Sydney to New Zealand and back in March 2020, but instead became the location for one of the most well-known early outbreaks of COVID.

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