The working culture at the Phoenix Partnership (TPP), which is responsible for 80m patient records in the UK and globally, is set by an exacting and eccentric array of company rules.
According to an employee handbook, typically issued to staff on their first day at the company, workers should avoid touching the office’s glass doors and those who leave fingerprints have to clean them off. Employees who are late for work are advised to “shout up your apology to the room”.
