Price rises in phone and broadband contracts – thanks to companies adding a bit on to the retail prices index (RPI) – are one of life’s rather significant annoyances. Thankfully, there are moves afoot to curb them as they’re currently the subject of an Ofcom enquiry.
But I have a far more irritating gripe with my broadband supplier. Every time my contract comes up for renewal they try to hike the price, usually quite dramatically. This time it was by more than a third, or by well over a half compared to a year ago, before the RPI-plus bit had been added on.
