Nintendo has been urged to commission an independent investigation into a known issue with the Joy-Con controllers on its Switch games console. Consumer group Which? has said the gaming giant should also make the findings and outcomes of any investigation publicly available.
Since the Nintendo Switch was launched in 2017, there have been some reports of what has become known as “drift”, where the console registers movement even when players are not touching the joysticks. Nintendo says the issue has only affected a small number of devices.
The company said it has been making continuous improvements to the Joy-Cons since launch and continues to encourage any customers who have experience issues to contact them. Which? said a survey it had carried out of 919 owners of the original Switch in the UK found some 40% had experienced drift at some point.