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Wales Online
Wales Online
National
Thomas Deacon

Nightmare TUI flight delayed by 20 hours leaves passengers 'in tears'

TUI passengers at Bristol Airport were reportedly 'in tears' after their flight was delayed by more than 20 hours. Excited holidaymakers arrived at the airport yesterday (Saturday, June 18) hoping to jet off to Paphos at 1.35pm - but their flight was repeatedly pushed back until 9am on Sunday and they say they were put up in a hotel in Cardiff overnight.

One passenger, who preferred not to be named, says she arrived at the airport at 10am yesterday with her children. Their flight was delayed until 2.36pm, then 3pm, and then again until 4.20pm, before it was eventually pushed back to Sunday morning.

She added they were given £8 per person food vouchers, but that there was no celiac food available at the airport for her child. She said her younger child slept on her lap until 10pm, when a taxi arrived to take them to Cardiff Clayton hotel, Bristol Live reports.

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