A woman has been left furious claiming her pensioner mother was unknowingly going to be charged more than £800 in bills by British Gas – and says she "won't be able to live" with current charges. Mairéad Stevens, 38, was at home on 28 July when she received a concerning phone call from her mum, Noreen McEntee, 66.
Noreen claims to have received a worrying text from her bank advising that British Gas had removed £570 from her account. When she called British Gas to clarify why she had been charged so much, she was reportedly told that she was in debt to the company.
"A female call agent forcefully told my mum that she owed them money and her monthly payments going forward for both would be £820," Mairéad claims, after having gone viral on TikTok with her story. This was a lot more than her usual bill of £60 for gas and £60 for electricity.
