NHS keeps public away as patients seen as ‘inconvenience’, new boss says

Sir Jim Mackey gives evidence on the financial stability of the NHS (PA) - (PA Archive)

The NHS has built “mechanisms to keep the public away” as patients are seen as an “inconvenience”, the new head of NHS England has told The Telegraph.

In his first interview since his appointment as chief executive of NHSE, Sir Jim Mackey told the newspaper the health service has retained too many “fossilised” ways of working, some of which have barely moved on since its creation in 1948.