Losing Ben at the age of eight weeks in the paediatric intensive care unit of the Bristol Royal hospital for children in the spring of 2015 was traumatic and heartbreaking for Jenny and Allyn Condon.
In the 10 years since, they say their pain has not eased but, if anything, has been made more acute by the way they have been treated by a health trust as they campaigned to find out why Ben died.
