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The Guardian - UK
The Guardian - UK
Politics
Nadeem Badshah

NHS 111 expects delays after cyber-attack causes system outage

Sign reading 'Orbital House, NHS 111'
An NHS spokesperson said contingency plans are in action to minimise disruption. Photograph: David Levene/The Guardian

People contacting the NHS 111 service have been warned of delays due to a significant computer system outage caused by a cyber-attack.

The issue is affecting some services across the UK such as the system used to refer patients for care, including ambulances being dispatched, out-of-hours appointment bookings and emergency prescriptions. The perpetrators are understood to be cybercriminals rather than a nation state.

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