Savers and homeowners members of Newcastle Building Society are being offered free advice if they face financial hardship amid the rising cost of living.
The society has team up with Citizens Advice Gateshead to launch a telephone hotline and email service called Helping Hand. Newcastle Building Society has pledged to invest £130,000 into the charity to fund the service designed to identify members' issues and provide advice around further benefits or sources of income available to them.
Workers at the mutual, which is the largest in the North East, can also access the service, which will provide a full time welfare advice expert. The move follows Newcastle Building Society's introduction of an early pay increase in October for all colleagues below executive level, with a further pay review expected in March.
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