A nail salon owner in New York has been accused of physically attacking a customer after the customer asked for her nails to be trimmed shorter. The customer, who goes by Grace on TikTok under the account @grace.mitscherlich, shared a tearful video online describing what she said happened during her appointment at Alica Nail Spa. The video has since gathered over 867,000 views.
According to Grace, the trouble started after her nails had been done and she asked her technician, who she later identified as the salon owner and manager, Wendy, if they could be made a little shorter. She claimed Wendy became upset and told her she should have made that request earlier in the appointment. Grace said she tried to stay calm throughout the exchange.
