A New York-based TikToker just had a confusing interaction with a small business, one that made her wonder what happened to the principles of customer support. Alyssa Chanel recently took to the platform to share the frustrating saga of a bakery that fell short for her best friend’s 30th birthday.
Alyssa explained in her post that she called the shop a week in advance to place the order, specifically to ensure there would be no hiccups. She wanted to avoid any last-minute rushing, and the shop confirmed, “No problem. Says it’ll be delivered by Friday.” However, when Friday arrived, and she showed up to the birthday dinner, the staff told her, “No cake has been delivered.” She then called the bakery but realized the shop was already closed.
