Soon after becoming the new leader of Target's delivery business Shipt, Kamau Witherspoon learned what it was like to be one of its shoppers.
Things went pretty smoothly as he rushed through a Winn-Dixie grocery store in the Birmingham, Ala., area, where Shipt is based. His next shop at a Target store didn't go quite as easily. The battery nearly ran out on his phone, which carried the customer's order, as he searched around the big store for items.
"It was not a piece of cake," Witherspoon said. "I left that experience with even more gratitude and appreciation for the work that our shoppers do each and every day."
