The latest figures from the Department for Work and Pensions (DWP) show that at the end of January 2023, the number of people across Great Britain claiming Personal Independence Payment (PIP) had risen to more than 3.25 million, including 319,336 living in Scotland. However, that figure does not include the 23,660 Scots now in receipt of Adult Disability Payment (ADP).
Processing times for ADP is now at an average of 79 working days, some 16 weeks, but during a debate in Parliament earlier this month, DWP Minister Tom Pursglove MP, announced that the PIP processing time has come down from 16 weeks to 14 weeks, on average. PIP processing times have been as high as 26 weeks (August 2021).
Mr Pursglove has also shared new plans for the PIP service aimed at improving the overall customer experience to make it a more “efficient service for the taxpayer”.
