The Department for Work and Pensions (DWP) has shared new measures in place to improve the decision-making process for Personal Independence Payment (PIP) claims.
Labour’s shadow work and pensions secretary, Jonathan Ashworth MP, recently asked what steps DWP is taking to “reduce the incidence of individuals being refused a PIP award at initial claim and Mandatory Reconsideration before receiving an award due to lapsed appeal”. In a written response earlier this week, Minister for Disabled People Tom Pursglove MP said the DWP’s aim is to “make the right decision as early as possible in the process”.
He explained: “We have made improvements to the decision-making process at both the first decision and the Mandatory Reconsideration stage, giving Decision Makers additional time to proactively contact claimants if they think additional evidence may support the claim.”
